@Bruce_Butterfield Bruce, drop me an email (james@ppcphoenix.com). I am sure we can find out why you are experiencing unreliability.
Just a note for other users, it is important when problem solving to understand that "connectivity", ie cell or WiFi connections, should be considered separately from GPS signal quality/strength.
As a rule of thumb, if the rover always achieves at least DGPS/Float but is not reliably achieving Fix, then the problem is quality/strength of GPS signal and not a connectivity issue. Another indicator is the "Age" value. If this consistently stays under about 5 seconds, then connectivity is fine. Things to look at are all antenna leads (kinking or compression, connectors) and siting of antennas (need clear view of the sky, especially the base antenna). Also camera mounts on top of the pylon can cause significant problems.
If however the rover falls back to "GPS" (as opposed to DGPS/Float/Fix), then the rover is NOT receiving error data from the base station and all the connectivity links (base and rover) should be looked at.
A step by step troubleshooting guide is here https://www.sure-path.com/troubleshooting.html