Warranting a seasonal waterski product for one year is not standing behind your product. IMHO. There are many people who only ski 5 - 8 times a year. Due to circumstances such as geographic location, or simply not getting the opportunity to ski much because of work, boat availability, weekend skiers etc. With that said, a new product, purchased in the winter at a boat show, and gets a handful of uses, goes out of warranty by the next boat show, then fails apart the next year? That should not be acceptable in this industry.
In my case, I don't think Radar warranty is doing me any favors. I paid lots of money for a brand new binding system that lasted a ridiculously short amount of time. Kudos to those who had their Radar bindings last multiple seasons. Mine didn't. Heck, even the warranty dept. told me the bindings I bought were substandard build quality and the new ones were much better... Great!! Did they tell me that when they took my $500+ bucks?
I had an O'brien Sixam ski, I skied the crap out of that ski, sold it to a guy and and it broke in half on him the first time he skied. The ski was out of warranty. I called O'brien and they replaced the ski without question, dropped shipped the guy a new ski. I was actually quite shocked, I didn't expect that. But in hind site, they stood behind their product regardless of warranty time tables.
Like I said earlier, I have also recently purchased the 2016 Radar slalom package, but going forward, this product/expense experience will effect my future purchases for sure.