Baller igkya Posted June 18 Baller Share Posted June 18 Anyone else have their BOA system break (the part that the dial screws into)? In the pic, the piece circled in blue is what cracked and won't hold the screw from the BOA dial, the part circled in red is the replacement part I finally got from BOA. It's 2 rivets that connect this to the Vapor boot. I'm hoping I can simply drill the rivets out and put new ones in, just checking to see if any others here have gone through this or have any suggestions. FWIW - I tried gorilla glue to keep the screw in place on the broken part and this has lasted anywhere from 1/2 season to 1 set. Duct tape works well to hold the dial in place and keeps it from popping off while skiing but is a PITA to do each set. Link to comment Share on other sites More sharing options...
Baller thager Posted June 18 Baller Share Posted June 18 I had this happen a while back. Contacted Radar and then sent them requested photos. They sent me the appropriate parts for repair. Link to comment Share on other sites More sharing options...
Baller Windsurfnut Posted June 18 Baller Share Posted June 18 Boa has lifetime warranty: https://www.boafit.com/en-us/support/warranty Link to comment Share on other sites More sharing options...
Baller WoodySkier Posted June 18 Baller Share Posted June 18 Boa will send you the replacement for free. Did it on those same boots and then on boa gloves. It’s a very simple replacement. 1 Link to comment Share on other sites More sharing options...
Baller igkya Posted June 18 Author Baller Share Posted June 18 @thager Is this replacement process as simple as it seems, drill out old rivet, replace part, insert new rivet? Do you recall what size rivet you used? Looks like a #8 screw (~5/32") fits. @Windsurfnut Yep, that's how I got the part 🤣 FYI - BOA got back to me... due to this known breakage issue, they are redesigning this part to be more serviceable and this replacement part is hard for them to find now. Link to comment Share on other sites More sharing options...
Baller APB Posted June 18 Baller Share Posted June 18 They need to use an H4 Boa. It’s widely used in the snow boot market and has no screw to hold the dial in place. Pressure fitted. Link to comment Share on other sites More sharing options...
Baller jjackkrash Posted June 18 Baller Share Posted June 18 Call or email Brooks. The problem will get solved. Link to comment Share on other sites More sharing options...
Baller thager Posted June 18 Baller Share Posted June 18 @igkya I did not have to remove or rivet. Radar sent me the parts I needed to remove and replace. No problems since then. Link to comment Share on other sites More sharing options...
Baller lkb Posted June 18 Baller Share Posted June 18 The pedestal that the boa mounts to broke on mine Link to comment Share on other sites More sharing options...
Baller thager Posted June 18 Baller Share Posted June 18 Yeah, I think you're going to need a new pedestal. Call Radar. Link to comment Share on other sites More sharing options...
Baller igkya Posted June 19 Author Baller Share Posted June 19 That's the part I needed to replace, but mine cracked where the BOA gets screwed in. Drilled the rivets out and put new ones in. All is good. @lkb Radar didn't have the part when I tried a few weeks ago. BOA took several weeks to find the part. May be hard to get as they told me they are changing the design of this for next year. IMG_1357.pdf Link to comment Share on other sites More sharing options...
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