Baller markn Posted May 16, 2022 Baller Share Posted May 16, 2022 The customer service from Perfski is the best. I sent an e-mail regarding availability and received an immediate response. Placed an order this morning (with free shipping and I live in Clermont!!) and received Fed Ex tracking info this afternoon. These guys are amazing. (Special thanks to Mike M. for his help). Bill Porter and his staff really care about skiers, keeping us on the water and providing the best products and service on the planet. There is no better place to "gear-up" for skiing than Performance Ski and Surf!! Link to comment Share on other sites More sharing options...
Baller kc Posted May 16, 2022 Baller Share Posted May 16, 2022 @markn I agree. Bill, Mike, and everyone at Performance are awesome to deal with! Link to comment Share on other sites More sharing options...
Baller TEL Posted May 16, 2022 Baller Share Posted May 16, 2022 You live in Clermont and you had it shipped? It's a 40 minuet drive to the store Link to comment Share on other sites More sharing options...
Baller perfski Posted May 17, 2022 Baller Share Posted May 17, 2022 @markn thanks for your words.... the best part of this entire post is that I didn't have to rebuild the boot.....which I will always do for you.....but.....well you get it. BP Link to comment Share on other sites More sharing options...
Baller_ lpskier Posted May 17, 2022 Baller_ Share Posted May 17, 2022 I’m partial to Danielle. Lpskier Link to comment Share on other sites More sharing options...
Baller bikesrus Posted May 17, 2022 Baller Share Posted May 17, 2022 One of my favorite places to visit in Orlando (the other two being LaPoints and Disneyworld) Link to comment Share on other sites More sharing options...
Baller perfski Posted May 17, 2022 Baller Share Posted May 17, 2022 @lpskier For what its worth....I'm partial to Danielle too...although Mike.....he has the knowledge I only wish I had... 1 Link to comment Share on other sites More sharing options...
Baller BugHunter Posted May 17, 2022 Baller Share Posted May 17, 2022 Ordered on-line yesterday morning. Got a call around noon that one of the items was on back order and a similar item was proposed. Received the order this afternoon, replacement item is as expected. Perfect! Link to comment Share on other sites More sharing options...
Baller markn Posted May 17, 2022 Author Baller Share Posted May 17, 2022 @TEL , yeah feel kind of guilty. Drove to the shop Sunday and forgot they were closed. When I ordered, I asked what shipping would be...free. Ordered yesterday and arrived today. Love PerfSki! Link to comment Share on other sites More sharing options...
Baller dvskier Posted May 17, 2022 Baller Share Posted May 17, 2022 Danielle is great! She helped me last month to get a Radar Vapor boot. She’s very attentive. Link to comment Share on other sites More sharing options...
Baller Not_The_Pug Posted May 25, 2022 Baller Share Posted May 25, 2022 More great service from Performance! Spoke with Bill. Instead of leaving me on hold, he was going to check if they had in stock XS gloves for the wife. Called right back and having them drop shipped from the factory. 1 Link to comment Share on other sites More sharing options...
Baller skierjp Posted May 26, 2022 Baller Share Posted May 26, 2022 I ordered 50 red Radar slalom buoys from Mike late Tuesday afternoon. They will be delivered today. I only do business with Performance. I’ve been a customer of theirs for over 20 years. It’s also awesome to do business with a company where you can actually talk to the owner. 1 Link to comment Share on other sites More sharing options...
Baller Sivota Posted April 25, 2023 Baller Share Posted April 25, 2023 I was in touch with Mike Mapple from the UK about a second pair of Ryan Dodd Stealth Gloves, so that I could collect them when I was skiing at the Boarding School in Florida. Mike was in constant touch, got some in, and kept them for me. When I visited to collect them, Bill spent time chatting with us, and unsurprisingly I bought more kit. I have bought various bits of kit from Performance Ski and Surf over the years and the service has always been personal and excellent. 1 Link to comment Share on other sites More sharing options...
Baller Dsully Posted April 27, 2023 Baller Share Posted April 27, 2023 We were at PerfSki a couple weeks ago and also got super help Danielle on setting us with a couple trick skis. They were being sent to our home in MN before we even left Florida. Thanks again! Link to comment Share on other sites More sharing options...
Baller_ mike_mapple Posted April 27, 2023 Baller_ Share Posted April 27, 2023 Thanks for the reviews @Sivota! And @Dsully I will pass it along to Danielle as well! Everyone here appreciates all of you for shopping with us, and of course all the ballers know they can email me at anytime, right now my email is getting a bit backed up as we are shot staffed so I am finding myself on the phone / on the floor a bit more, which is a nice change of pace. Hope to see some of you at Nationals/Worlds! 4 Performance Ski and Surf Mike@perfski.com 👾 Link to comment Share on other sites More sharing options...
Buxrus Posted May 20, 2023 Share Posted May 20, 2023 So this looks like it’s been said and folks on BOS know this but, Performance S&S is amazing. Bill and mike spent almost an hour with me going over a new front boot for me. They both went way beyond expectations. Their customer service is excellent. Thank you so much to bill and mike. They even sold me some strawberry prop wash. Man this stuff is amazing. way to go Performance ski and surf. 4 Link to comment Share on other sites More sharing options...
Baller LOTW Posted May 22, 2023 Baller Share Posted May 22, 2023 Strawberry prop wash, is that an energy drink, cleaning agent, or both? Link to comment Share on other sites More sharing options...
Buxrus Posted May 22, 2023 Share Posted May 22, 2023 (edited) @LOTW it is a very special product only offered at Perf S&S. The strawberry is the best. Ask for bill or mike. Tell them i sent you. It’s a secret stash. Edited May 22, 2023 by Buxrus Link to comment Share on other sites More sharing options...
Baller Skiphreak Posted August 28, 2023 Baller Share Posted August 28, 2023 Just want to shout out Performance Ski and Surf, yet again for their phenomenal customer service. Called on Friday about a slight tear in the upper cuff on my Radar Vapor Boots, which were just out of warranty. After speaking w Greyson initially by telephone, Mike Mapple was able to reach out to Radar on my behalf and get me set up w a new upper cuff getting shipped out ASAP free of charge. Thanks for keeping me on the water, guys. Customer 4 life! Also, thank you to Radar for standing behind their products! Love love love the new Vapor boot. 2 Link to comment Share on other sites More sharing options...
Baller_ mike_mapple Posted August 28, 2023 Baller_ Share Posted August 28, 2023 On 5/22/2023 at 10:01 AM, Buxrus said: @LOTW it is a very special product only offered at Perf S&S. The strawberry is the best. Ask for bill or mike. Tell them i sent you. It’s a secret stash. When I first started working for bill, a customer got me on the phone running around everywhere looking for this, now if you get me on the phone and ask for this, just know you will be buying my lunch with your CC that day, and steak isnt cheap right now! but if you get one of the newer guys, anyone beside me Danielle or bill, we will have a very good laugh! 1 hour ago, Skiphreak said: Just want to shout out Performance Ski and Surf, yet again for their phenomenal customer service. Called on Friday about a slight tear in the upper cuff on my Radar Vapor Boots, which were just out of warranty. After speaking w Greyson initially by telephone, Mike Mapple was able to reach out to Radar on my behalf and get me set up w a new upper cuff getting shipped out ASAP free of charge. Thanks for keeping me on the water, guys. Customer 4 life! Also, thank you to Radar for standing behind their products! Love love love the new Vapor boot. No worries! Sorry i was out friday but glad they got it turned around super fast! Performance Ski and Surf Mike@perfski.com 👾 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now