Baller Keith_Menard Posted January 28, 2022 Baller Share Posted January 28, 2022 Beyond amazing. i have had some issues with my zbox, sent the whole unit up after the year. They tested and found a small issue. Rather than sending it back and forth trying to see if it was fixed, they replaced the circuit board, updated the gps, updated the flash and sent it on it's way. Gotta love Canadian hospitality. Link to comment Share on other sites More sharing options...
Baller dvskier Posted January 28, 2022 Baller Share Posted January 28, 2022 That has been my experience as well. PP sets the bar very high for customer service. Link to comment Share on other sites More sharing options...
Baller Andre Posted January 28, 2022 Baller Share Posted January 28, 2022 I'll third that! My ski finish in 16.95 but my ass is out of tolerance! Link to comment Share on other sites More sharing options...
Baller Hockdog Posted January 28, 2022 Baller Share Posted January 28, 2022 Perfect Pass set the bar for customer service, Zero Off needs to pay attention as they are pathetic. Link to comment Share on other sites More sharing options...
Baller Ski_Dad Posted January 29, 2022 Baller Share Posted January 29, 2022 I completely agree with this - i have talked to them many times and never hesitate to help! Just recently purchased the latest version for both Malibu's I ski. I was like 'no rush' it's still snowing here ... and had the update chip the next day LOL. Link to comment Share on other sites More sharing options...
Baller thager Posted January 29, 2022 Baller Share Posted January 29, 2022 Many of us are dads also! Link to comment Share on other sites More sharing options...
Baller_ Wish Posted January 29, 2022 Baller_ Share Posted January 29, 2022 I truly hope PP gets to read threads like this one as there are many others. My buddy just dealt with them on an issue last week. The response was swift and above and beyond his expectations as he told me. And that’s after I had told him how great the customer service was. Seems to me no one should hesitate doing business with them. Link to comment Share on other sites More sharing options...
Baller ReggieO Posted January 29, 2022 Baller Share Posted January 29, 2022 They are an AWESOME crew! Link to comment Share on other sites More sharing options...
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