jimmyjamesbrown Posted September 13, 2018 Share Posted September 13, 2018 Need some help, the plate on my rear boot sheared on an OTF earlier this summer. The boots are 2012 (I think) HO Attack. I can't get a response from HO to replace the plate and can't find one online. The boot is still fine, I just need the right plate to refit the foot pad and reattach the boot. SZ 7-11. Link to comment Share on other sites More sharing options...
jimmyjamesbrown Posted September 13, 2018 Author Share Posted September 13, 2018 Link to comment Share on other sites More sharing options...
Baller Chef23 Posted September 13, 2018 Baller Share Posted September 13, 2018 @savaiusini works for HO. I am sure he can point you in the right direction. Is that a metal plate that broke? Link to comment Share on other sites More sharing options...
Baller Zman Posted September 13, 2018 Baller Share Posted September 13, 2018 Wow. Must have been a wild OTF. Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted September 13, 2018 Baller Share Posted September 13, 2018 If it were me id put both your boots on a G10 carbon plate. Makes demos easier. Link to comment Share on other sites More sharing options...
chopper Posted September 13, 2018 Share Posted September 13, 2018 I have a plate from a Strada boot that you could have. It was barely used. I moved to the Sequence plate. Looks like you might be able to make it work... Link to comment Share on other sites More sharing options...
Baller Zman Posted September 13, 2018 Baller Share Posted September 13, 2018 @jimmyjamesbrown Did you not originally have the reinforcement plate shown in the picture? When I was on HO boots, the rear plate always included this plate for spreading the load where all those slots are. It appears you just had 2 screws with washers. That won't spread the load much. That "might" have allowed the plate to flex more, and break. Just my 2 cents. Link to comment Share on other sites More sharing options...
Baller BraceMaker Posted September 13, 2018 Baller Share Posted September 13, 2018 @zman it broke through where the bolts go up into the binding not where they go down into the ski. Link to comment Share on other sites More sharing options...
jimmyjamesbrown Posted September 13, 2018 Author Share Posted September 13, 2018 Thanks all, was indeed a good bail. Sprained front ankle pretty good, no skiing for 2 months. Appreciate any contact at HO. As for question on the reinforcement plate, that was something I noticed afterwards....it wasn't on. :# Found it in the garage afterwards :'( . But I'd skiied on it for 4 years without issue. This happened after first ride after taking the boots off so someone else could try my ski and then putting back on. Prob stressed it a bit and then without the reinforcement plate it just let go. Maybe saved my back ankle.....front, not so much. That Strada plate won't work, appreciate it though. The HO plates have holes cut so the footpad is directly on the ski. Link to comment Share on other sites More sharing options...
Baller Zman Posted September 13, 2018 Baller Share Posted September 13, 2018 @BraceMaker I see that. Might have just been a weakness in the binding plate. But, I would still be concerned not using the reinforcing plate allowing too much flex in the binding plate. Link to comment Share on other sites More sharing options...
jimmyjamesbrown Posted September 13, 2018 Author Share Posted September 13, 2018 @savaiusini can you help? Link to comment Share on other sites More sharing options...
Baller savaiusini Posted September 13, 2018 Baller Share Posted September 13, 2018 @jimmyjamesbrown Give our Customer Service Department a call at 1-800-938-4646. That's always the best way to reach us. Ask for Austin. I've already briefed him on this. We'll get you a new plate ASAP. For a plate to snap like that, it could be an indication that the laces were set too tight. Glad to see no mention of injury!! Be safe!! Sam Avaiusini - HO Sports Company - Director of Inside Sales and Business Operations Link to comment Share on other sites More sharing options...
Baller aupatking Posted September 13, 2018 Baller Share Posted September 13, 2018 Looks like you were lucky it failed. Link to comment Share on other sites More sharing options...
Baller vtmecheng Posted September 13, 2018 Baller Share Posted September 13, 2018 You're incredibly lucky you didn't break an ankle. HO customer service has been unbelievable for me, way better than I could have expected. They'll take care of you. That said, you may want to consider a release binding system. Link to comment Share on other sites More sharing options...
jimmyjamesbrown Posted September 14, 2018 Author Share Posted September 14, 2018 Thanks @savaiusini !!! Just off the phone with Austin, replacement on it's way! Link to comment Share on other sites More sharing options...
Baller ski6jones Posted September 14, 2018 Baller Share Posted September 14, 2018 I had similar issue recently with another system. The point where the load was applied by the boot and attachment point were far apart with little reinforcement. Plate broke. Sounds like HO will sort this out but I think @Zman is on the right track. Link to comment Share on other sites More sharing options...
Baller savaiusini Posted September 14, 2018 Baller Share Posted September 14, 2018 We definitely recommend using the Pivot washer @Zman is referring to in the photo above. The Pivot washer can certainly spread the load on the plate better than two small washers. Obviously I wasn't there, but my gut tells me the real reason the plate broke is because the laces were set too tight that the foot couldn't exit the boot. Sam Avaiusini - HO Sports Company - Director of Inside Sales and Business Operations Link to comment Share on other sites More sharing options...
Baller Zman Posted September 14, 2018 Baller Share Posted September 14, 2018 @jimmyjamesbrown One more thought to go along with what @savaiusini said above about the laces. You should wear the rear laces especially loose. It is your rear foot, no need to be real tight. Both boots should be loose enough you can pull your feet out standing on the dock (and soap gone). If not, you risk injuries even worse than what you got this time. Just my 2 cents. Ski safe, have fun! Link to comment Share on other sites More sharing options...
Baller vtmecheng Posted September 15, 2018 Baller Share Posted September 15, 2018 Listen to @Zman. I ran mine too tight last year and broke my ankle. The 6-8 weeks in a boot and rehab isn't worth it! Link to comment Share on other sites More sharing options...
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