newb Posted June 6, 2018 Share Posted June 6, 2018 Hi all I have a single puck system - not that old - was working fine and now it says "no gps". When the power is on if I disconnect and re-connect the gps come back and seems ok. However it won't work otherwise? I've heard the puk needs good voltage to power up - I've charged the battery and it seems ok - but I will try a new battery in the hope that works as the battery is 3yrs old. Any ideas before I go and buy a new battery? Link to comment Share on other sites More sharing options...
Baller LeonL Posted June 6, 2018 Baller Share Posted June 6, 2018 If your battery is fully charged, (check with a volt meter and read 12.6 volts or so) that's not your problem. Connections, pos and neg need to checked, all of them. Link to comment Share on other sites More sharing options...
newb Posted June 8, 2018 Author Share Posted June 8, 2018 Thanks @LeonL - I uninstalled my Zero Off last night and checked every pin etc - the harness looked fine - I also had a spare main harness so I swapped that over - it had exactly the same issue. I'm really starting to think it must be a faulty puck - I've tried to email ZO but I haven't got a response which is annoying - I've tried a different email address so I hope i get a response. I'm in Australia so its a long way to send a puck back for them to test it. I'm hoping i can send them some photo's or videos to prove I tested everything and they can send me a new puck under warranty. Link to comment Share on other sites More sharing options...
Baller LeonL Posted June 8, 2018 Baller Share Posted June 8, 2018 @newb have you tried Eric Carmen? Ecarmen@enovationcontrols.com. Or ecarmen@fwmurphy.com. Phone number 918-317-4100 Link to comment Share on other sites More sharing options...
Baller Hockdog Posted June 9, 2018 Baller Share Posted June 9, 2018 Yeah, good luck with an email to Zero Off......... Link to comment Share on other sites More sharing options...
Baller Andre Posted June 9, 2018 Baller Share Posted June 9, 2018 ...and to say that Perfect Pass 20 years later still has amazing customer service! Canadian eh! My ski finish in 16.95 but my ass is out of tolerance! Link to comment Share on other sites More sharing options...
newb Posted June 11, 2018 Author Share Posted June 11, 2018 Eric got onto me - he asked if my RPM mode is show RPM's - which its not?? That's really got me confused now. I'll await my reply email from Eric - Hopefully he is on top of his emails. thanks all Link to comment Share on other sites More sharing options...
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