Members lewis310 Posted May 14, 2018 Members Share Posted May 14, 2018 So Wake-eye put out a new update to their app a few days ago. I just bought the app (after the update) and I can only get it to record on 60 fps and I can't transfer the videos to my phone's library. If I switch the fps to 120 or 240 and push the button to start, the app crashes. If I record I set it to 60 fps, it works and records the video. When I review the video and tell it to "save" it, the app crashes. Wondering if others are having this problem and if anyone knows a fix. Link to comment Share on other sites More sharing options...
Baller disland Posted May 14, 2018 Baller Share Posted May 14, 2018 I just had a problem saving files to camera roll on an iphone 5. Didnt see the other problems. I got it but it was very slow and my phone crashed Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 14, 2018 Baller Share Posted May 14, 2018 @lewis310 it was an update to work on iPhone X they just bought out. We will try to remedy the problems. Link to comment Share on other sites More sharing options...
Baller Jmoski Posted May 14, 2018 Baller Share Posted May 14, 2018 Yes - when I try and run on my iphone6 it immediately crashes, I wonder if in fixing it for the iPhone X they broke it for older models. Link to comment Share on other sites More sharing options...
Members lewis310 Posted May 15, 2018 Author Members Share Posted May 15, 2018 I tried it on my wife's iphone 5s and got the same issues. Link to comment Share on other sites More sharing options...
Members lewis310 Posted May 17, 2018 Author Members Share Posted May 17, 2018 I emailed Wake Eye. Here is their response: Hi Jim Yes you are correct. We released an update for the iPhone X to work properly and it is having problems with earlier version phones. We apologise for the inconvenience and are working hard to rectify these problems. Will have an update to fix them asap. John Wakeye Link to comment Share on other sites More sharing options...
Baller Luv2Ski Posted May 22, 2018 Baller Share Posted May 22, 2018 I am having the same problem! It's nice to know I'm not alone. I wondered what the heck changed. In addition to this issue, my video is really shaky on my Iphone 7. It never used to be, so I'm wondering how I can fix it. I hope it gets resolved soon. Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 23, 2018 Baller Share Posted May 23, 2018 New update for Wakeye App available on app store now. I would suggest first deleting the old app and install the new version. Link to comment Share on other sites More sharing options...
Baller_ Wish Posted May 23, 2018 Baller_ Share Posted May 23, 2018 @Jibbo Aside from fixing bugs, anything new?? Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 23, 2018 Baller Share Posted May 23, 2018 @Wish just keeping up with Apples new IOS updates and new phone releases is been keeping us busy. New products include our new Wakeye Cylon Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 23, 2018 Baller Share Posted May 23, 2018 @scotchipman Yes it will fit all current/original holders. So you only have to purchase the Cylon Mount Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 23, 2018 Baller Share Posted May 23, 2018 @scotchipman Wakeye Cylon $380 comes with: Cylon Mount. 2 Red Tracking Balls. 12V power adapter with 3m (10ft) length cable. Mini USB to USB cable for sensor settings changes and fixes(if you wish to tweak the sensor and servo settings). 2x6mm, 2x3mm, and 2x1mm rubber pads with self adhesive tape for pylon clamp. Link to comment Share on other sites More sharing options...
Baller OSUwaterskier Posted May 23, 2018 Baller Share Posted May 23, 2018 Any video of this new product in use? Looks very cool! Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 24, 2018 Baller Share Posted May 24, 2018 Hope to have some video up on the website soon Link to comment Share on other sites More sharing options...
Baller JC McCavit Posted May 24, 2018 Baller Share Posted May 24, 2018 Will any of the top phones with cameras from Samsung or other manufactures work with this new product? Link to comment Share on other sites More sharing options...
vernonreeve Posted May 24, 2018 Share Posted May 24, 2018 The Wakeye Cylon seems like a great idea, but I'm guessing you would have to remove and re-attach the red ball each time you shorten the rope? So the red ball must have a slit in it to make this easy? Link to comment Share on other sites More sharing options...
Baller Jibbo Posted May 24, 2018 Baller Share Posted May 24, 2018 @vernonreeve yes you are correct the red ball has a slit in it to remove and reattach each time you shorten the rope with Velcro inside the slit to make sure it cant come off easily. The red ball is made of soft closed-cell polyurethane foam rubber so it cant damage the motor cover Link to comment Share on other sites More sharing options...
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