kona Posted July 19, 2010 Share Posted July 19, 2010 Bent my fin on my radar senate any suggestions for a new one. Mostly free skiing senate 69" at 32 to 34 mph 22 to 28 off. Thanks Link to comment Share on other sites More sharing options...
Baller A_B Posted July 20, 2010 Baller Share Posted July 20, 2010  I liked the Goode blue fin on my Senate C. Had a little more "belly" to it, so better offside angle. Link to comment Share on other sites More sharing options...
Jim Neely Posted July 20, 2010 Share Posted July 20, 2010 http://www.h2oproshop.com/radar-switch-blade-adjustable-fin.html Link to comment Share on other sites More sharing options...
eddie_roberts_jr Posted July 20, 2010 Share Posted July 20, 2010 Or - you could whisper your address or email me and we'll send you one just like the one you bent, before you bent it. Link to comment Share on other sites More sharing options...
Old MS Accout Posted July 20, 2010 Share Posted July 20, 2010 Radar customer service ROCKS Link to comment Share on other sites More sharing options...
Baller ForrestGump Posted July 20, 2010 Baller Share Posted July 20, 2010 It'd be kind of funny if Eddie sent you a fin bent the opposite way as a joke. LOL Link to comment Share on other sites More sharing options...
kona Posted July 20, 2010 Author Share Posted July 20, 2010 Radar is awesome. Thanks guys Link to comment Share on other sites More sharing options...
kona Posted July 29, 2010 Author Share Posted July 29, 2010 I have been waiting 9 days for eddie to get back to me but still nothing. I can get the Goode blue fin from Goode as the are only 45 minutes away from me. I think I will go that route. It was nice jesture from Radar to bad the didnt follow through. Must be busy??? Thanks for the advice. Link to comment Share on other sites More sharing options...
Thomas Wayne Posted July 29, 2010 Share Posted July 29, 2010 Having been to the Radar plant and having seen how many different hats Eddie wears all day long, I can understand why he sometimes drops the occasional ball. Overall, however, he's legendary for his customer service.My recommendation is before you write him off completely, try sending another email or two. My mother used to say: "The road to Hell is paved with good intentions" but I'll bet if you take a moment or two to drop him a reminder, Eddie will be more than happy to put on his paving hat...TW Link to comment Share on other sites More sharing options...
Baller ForrestGump Posted July 29, 2010 Baller Share Posted July 29, 2010 Did you whisper to eddie? Sometimes I do not notice that someone whispered to me on here and it's weeks before I see it. Link to comment Share on other sites More sharing options...
Baller Dirt Posted July 29, 2010 Baller Share Posted July 29, 2010 Kona, call Eddie or anyone at Radar and tell them what happened. You'll have your fin ASAP. Radar has great customer service. Just got a new Senate C for the wife and it was here in two days. I have had the same great service on parts. Link to comment Share on other sites More sharing options...
kona Posted July 29, 2010 Author Share Posted July 29, 2010 Called and left a message for eddie Link to comment Share on other sites More sharing options...
Baller Dirt Posted July 30, 2010 Baller Share Posted July 30, 2010 Kona, try emailing Ryan Hughes. His email is ryan@squareoneco.com Link to comment Share on other sites More sharing options...
kona Posted July 30, 2010 Author Share Posted July 30, 2010 email sent along with voicemail and whisper. Link to comment Share on other sites More sharing options...
kona Posted July 30, 2010 Author Share Posted July 30, 2010 Ok Ryan came through and is shipping my fin today. Thanks Radar Link to comment Share on other sites More sharing options...
kona Posted August 6, 2010 Author Share Posted August 6, 2010 So I got my fin from Radar the other day Thanks Guys. Also Eddie returned my call and made sure I was taken care of. Its nice to see this level of customer support. I realize they are very busy with the 2011 stuff. Thanks Again Radar and thanks to Ryan and Eddie Link to comment Share on other sites More sharing options...
east tx skier Posted August 6, 2010 Share Posted August 6, 2010 Another plug for Radar's customer service. I called to ask about a part number for the Strada bungee laces and left my email. Received an email the next day asking for a shipping address (no charge). Link to comment Share on other sites More sharing options...
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